about us

8k+

Jobs received

5k+

Companies

64k+

employees helped

3

locations

Independently Owned

We offer flexibility for client specified requests through innovative thinking and attention to detail. Our staff is trained to ensure that all of your needs are heard, understood, and that the solutions agreed upon and met. They are held accountable to meet your needs through our policies and procedures which are audited by the standards of ISO. The ISO Certification requires Supplemental Staffing to inspect all of our procedures through semi-annual audits (both internal and external) and correct any situation that does not meet the highest standards. All of our internal staff are trained and audited on our quality procedures to ensure that our clients are receiving great service consistently. 

  • Safety is a special focus to us as part of our Quality Employment Solutions.
  • We emphasize continuous training to attain higher productivity for our clients.
  • We are associated with being a successful, innovative and caring company.
The Richards family rescued a business in Pontiac, MI, then joined our National Association soon after.

We've been in your seat

Our owners started in the staffing field and grew this business based off of their past experiences.

We work for you

As a staffing service, our goal is to get you employed and to get the companies we work with great employees.

Friendly Staff

Within Supplemental Staffing, we only hire positive, great people. The work we do reflects that.

Professional Level Quality

We pride ourselves on the professionalism and skill our employees bring to the table.

We've been in your seat

Our owners started in the staffing field and grew this business based off of their past experiences.

We work for you

As a staffing service, our goal is to get you employed and to get the companies we work with great employees.

Friendly Staff

Within Supplemental Staffing, we only hire positive, great people. The work we do reflects that.

Professional Level Quality

We pride ourselves on the professionalism and skill our employees bring to the table.

MEET OUR TEAM

Toledo, Ohio Office

Alec Smith

Sales & Marketing Consultant

Andrea LaRoe

Payroll Manager

Brooke O'Dell

Staffing Manager

Christie McKenzie

Vice President

Cory McKenzie

Vice President

Hélène Thompson

Staffing Manager

Jennifer Kent

Administrative Assistant

Karlee Simmons

Staffing Manager

Kenzie Warren

Staffing Manager

Lisa Dison

Operations Manager

Malcolm Richards

President Emeritus

Marie Stokowski

Corporate Accountant

Peggy Richards

President

Susie Nash

Vice President

Vicki Stark

Sales & Marketing Consultant

Bowling Green, Ohio Office

Madison Strane

Staffing Manager

Taylor Hunter

Staffing Manager

Brownstown, Michigan Office

Dawn Noyce

Staffing Manager

Erika Crull

Branch Manager

12+ Thousand Jobs Filled

Want to make a difference in the workforce?

We want you to come join us at Supplemental Staffing. Whether you are a recent grad or an experienced professional, we offer competitive jobs and salaries. In return, we will help you achieve a satisfying career filled with new opportunities. Our innovative thinking and fresh ideas help open many doors for our employees. We are looking for talented employees with diverse backgrounds and experiences, who bring fresh energy and innovation to the table.

Our Story

  1. 1978-1979

    The Richards family rescued a business in Pontiac, MI involved in the 'Day Labor Market of Temporary Help' industry. We joined our National Association soon after.

  2. 1979-1982

    The industry was growing and by 1979/1980 there were over 350 Temporary Services in the Detroit/Pontiac area. We implemented our first ‘stand alone’ computer system while most competitors were still hand writing everything. The Governor of Michigan recognized Supplemental Staffing for its Small Business Excellence. 1980/1981 felt the effects of the major economy fallout and the number of surviving services dropped to 150 companies, while Supplemental Staffing continued to double in size. We joined an Independent Staffing Group for more relationships to understand the small business industry as well as the National Association of Personnel Consultants.

  3. 1982-1985

    Our business worked with every kind of industry. Our desire was to understand each industry we serviced which included joining the Cemetery Association of Michigan for a better working relationship of their specific needs. We believe in giving back to our community that we live and work in, and Supplemental Staffing joined the Optimist Club, Rotary and Kiwanis and became involved in all aspects – officers of the clubs and family participation in the clubs. Supplemental Staffing continued to grow and purchased another service twice our size in 1984. We tripled the size in one year expanding into Northwest Ohio.

  4. 1985-1987

    In 1985, the Richards family moved to Toledo, OH and began building the Toledo/NW Ohio region in our new office in downtown Toledo in Fort Industry Square. We continued to give back to the community and by 1986 we were involved with Adopt America which is dedicated to helping place children with special needs in loving homes. We implemented their Annual Christmas Parties for the children and their new families. We joined the Ohio Staffing Services Association.

  5. 1987-1990

    By 1987, we had out-grown our office and moved from downtown Toledo to the suburbs (Franklin Park Mall Area.) We started Volleyball tournaments for staff. 1988 brought us a new achievement. We were awarded the City of Toledo’s first contract with a Temporary Staffing Company and we began our Halloween Tradition of visiting clients, schools and daycares till 9/11. 1989 gave us the opportunity to raise donations for Crossroads (children needing help during a crisis) and we started Baseball teams for staff.

  6. 1990-1992

    By 1990, we began to implement multi-state employment contracts, asked our family to participate in upgrading our computer application to a network environment, and establish an elaborate website, our staff became active in Toastmasters for better interaction with clients and employees, fishing trips with staff and we began our sponsor relationship for Big Brothers, Big Sisters Bowling. Involvement with schools has always been important to us; in 1991 we implemented Interact (Rotary’s Student Group) into Sylvania Schools and took small Jet weekend flights with staff.

  7. 1992-1995

    1992 we participated in The New WorkForce Program and Golf Tournaments for our staff. 1993 we became a member of the University of Toledo’s Family Business Center and we participated in our local Law Day activities. 1994 we ventured into our overseas contracts for employment service and we achieved ASA Certifications for staff.

  8. 1995-1998

    We introduced on-going Mock Interviews with Sylvania Schools in 1995. 1996 brought us into owning a manufacturing business as well as continuing in our staffing business. 1997 we became a staffing vendor for Bowling Green State University and opened our office in Bowling Green and we participated in Dale Carnegie Training for our staff.

  9. 1998-2000

    1998 we chose to begin Next Wave Training to offer classes to our employees to expand their skills for our clients; we donated funds to Sylvania Schools Media Centers For Purchase of Reference Internet Libraries for all 12 Schools and we received UT’s Family Business Award. 1999 we received the Humane Society Award, participated in Final Four and we earned our International Standards Organization (ISO) Certification

  10. 2000-2003

    We moved our corporate office to the Southwyck area in Toledo in 2000 and began our long term relationship purchasing Girl Scout Cookies for Clients. 2001 Malcolm became Chairman of Arts Commission and joined the Board for the Toledo Opera. 2002 we became a Heartbeat of Toledo sponsor and became involved with our support for Toledo’s local Mom’s House for unwed mothers and babies.

  11. 2003-2005

    2003 we earned our Women’s Business Enterprise Network (WBEN) Certification, supported Kiwanis through their peanut sales, still continue this tradition and we joined another staffing association, the National Independent Staffing Association. 2004 we were a BGSU College of Technology Sponsor and we joined Staffing CEO’s, another independent staffing company group.

  12. 2005-2007

    We grew again in 2005 with the start of our Findlay, OH office and we became a Rescue Mental Health Board Member. 2006 gave us reason to start our Monroe, MI office, we were recognized as EBE’s Family Business Entrepreneur of the Year Award, we purchased A+ Staffing, became Chairman of UT’s Family Business Center, received City of Toledo’s Glass Award and Penta County’s Job Placement Award, we implemented a new Sales Training Class for Businesses, participated actively in UT’s ‘Chairmen Wait Staff Fundraiser’ Night and we received Toledo Area Personnel Staffing Award.

  13. 2007-2010

    2007 we purchased IXL Staffing in MI and OH, we sponsored UT Football Tent fundraisers, we were a sponsor for Woodlane Industries and we started the first of many years of Hot Dog Lunches at our Clients locations for all employees. 2008 we purchased Imperial Staffing, became a YMCA Board Member, started our collaboration with BGSU Grad Students for Research Projects which we continue to do, and we joined Anserteam for our National Accounts. 2009 we received the Employers Association’s Recognition Award, became a major sponsor for Mobile Meals for many years, was the winner of WRQN’s Business Recognition, and became a JCC Board Member as well as being Chairman for the Employers Association.

  14. 2010-2012

    We started the Wauseon, OH Office in 2010 and partnered with Foreign Exchange Students from UT, participated with Iron Chef’s Newest Winner for a Fundraiser Dinner, implemented Ice Cream Socials at our Clients location for all employees, received the Community Service Award Diverse Supplier of the Year, we were recognized by Great Lakes Consortium for International Training and Development and we were recognized by Harbor Behavioral for our contributions. 2011 We started our Taylor, MI Office, we received ASA’s Recognition Award, continued supporting Sylvania Schools Walk-a-thon and we joined TempNet, another independent staffing association.

  15. 2012-2015

    2012 We were recognized by Sylvania Schools as Honored Veteran of the Year, moved Taylor’s Office to new location, was a supporter of Girls on the Run Program for several years and we remodeled our Corp Toledo Office. 2013 We were the guest speaker for Sales at TempNet’s Conference, supported the Dance for a Chance Fundraiser at Sylvania Schools, supporter for Power of the Pen at Sylvania and our staff were involved as Scout Troop Leaders, all for many years. 2014 We earned the Holland/Springfield Chamber of Commerce Recognition Award, supported Bedford MI Hockey and our staff became involved in Cougar Club to raise funds for high school activities for students for many years.

  16. 2013

    Supplemental Staffing received a certificate of appreciation on Aug 1st, 2013, for helping support children and families in Wood County and beyond by providing excellent service to the Wood County Child Support Enforcement Agency.

  17. 2015-2016

    Once 2015 came around, we became involved with Leadership Toledo as a new Board Member, focused on Ergonomic Furniture for Staff and we were honored to ride our Harley Motorcycle with Rocky (with the team behind) across UT’s Football Field to Honor Veterans in Pre-Game Festivities. 2016 we started with Sylvania Tsunami Swim as a Board Member, hosted one of many Sales Training Seminars over the years and we have and continue to sponsor BGSU’s Library Extraordinary Series of Guest Speakers.

  18. 2016-2017

    In 2016 we engaged with an initiative to provide wheelchairs for the wheelchair challenge of the Annual Conference Turtle Games. Our teams all raised money independently with Supplemental Staffing then matching their amounts.

  19. 2017-2019

    2017 we were a Sylvania Speech and Debate Supporter and Volunteer and a sponsor for National Prayer Breakfast, both of which we continue to do so. 2018 we joined the new entity in Toledo to help women as a HerHub Board Member, we sponsor service dogs for Toledo’s Ability Center, and we provided a ride on our Walleye Hockey’s Zamboni for Staff as well as implementing the startup for Youth Leadership Toledo in Sylvania Schools.

  20. 2019-2020

    In 2019 we moved our Michigan office from Taylor to Brownstown. Additionally we continued our long tradition of being a sponsor for the Ability Center’s Assistance Dog program.

  21. 2020-2021

    Amidst COVID, we still acknowledged and celebrated our 42 anniversary, albeit in a smaller, safer way. And while the pandemic made life harder for everyone, we were at least still able to have some fun with the mask requirement during Halloween.

  22. 2021-2022

    We once again were sponsors for the Northwest Ohio Prayer Breakfast/Dinner, this time as a Signature Sponsor. Our Bowling Green, Ohio office moved in Oct 2021! This office didn't move too far, but it got a huge upgrade. It is now both easy to get to and much bigger!

  23. 2023

    We were proud to be a part of the University of Toledo Family Business Center's third annual golf outing, for the benefit of the Entrepreneurship and Innovation Club, student scholarships, and student travel. Through the event we raised $20,000 and colelcted coats for the Care for Kids Coat Drive.

  24. 2024

    Our staff continues to work hard ensuring we can provide the best possible service, with Christie and Lisa earning certifications from the SHRM Foundation for helping individuals with criminal records and military veterans find and retain employment.


Organizations We Support

Supplemental Staffing has partnered with, and actively works alongside many outreach, charity, and humanitarian organizations in order to help support and empower our community. There organizations include but are not limited too.

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What people say about us

Feedback is key to understanding your customers

I’ve been working with Supplemental Staffing since 2016 at a long-term placement. The job has been amazing, but the people have been even better. What surprises me the most is how easy they seemed to find me a job. And not only was the job a great fit for my work ethic, it also fit my personality quite well! After a simple conversation with them over what I am interested in and what skills I had at the time, I was able to quickly fill out a form and they had a pretty good idea of what I would like. Soon after, I interviewed for a fun placement and got a great job! They handle my benefits/insurance and pay without ever having an issue. I really think that they help people establish themselves in an industry. I almost see them as more of a career builder than a staffing company.

Griffin Ball

I want to thank Lisa Dison and Supplemental Staffing for placing me so quickly after my move from Indianapolis back to the Toledo area. I have been able to thrive and move up very quickly in my new career path and I owe a lot of that to Supplemental for helping me find the perfect company that matches my skill set. I have officially become a full-time employee where they placed me, and I am grateful to continue on my successful career path. I feel blessed to have been employed by Supplemental Staffing during my transitional period. I have/will recommend Supplemental Staffing to all my family and friends who are looking for various types of job opportunities.

Stephanie M Lopez

I was hired recently through Supplemental Staffing in Toledo. I would highly recommend Supplemental Staffing to anyone that’s willing to make a change in their life and meet great people in the work force. Not only are they changing my life for the better, but I also met a strong and understanding team. I just wanted to let everyone know that in life, people need support like Supplemental Staffing who have patience, understanding, strength and heart. I know that no matter what your circumstances are in life (Good or Bad) it’s all about working for good people and good companies. It’s just amazing how Supplemental Staffing works with their employees in finding each person a job that they think would fit that person’s personality. They don’t just place people anywhere. I believe that they have a good sense of people from the start and quickly know what jobs will be suitable for you. Thank you Supplemental!

Shonna Walker

Supplemental, thank you so much for your time today! While calling around trying to find an employment service, I had very different results. The first place I called was recommended to me by a friend. That experience is best described as signing up for the military. Very rushed, to the point and zero warmth if you will. Needless to say, they were not for me. The second agency referred me to a different location as they would be better able to provide me with what I was looking for. Completely fair and helpful. I called them and had to leave a message. I never received a call back. Then I called and got you on the phone. I knew when we spoke the other day, you were going to be a "good fit" for me. You were kind, you listened and to my delight, you remembered me today along with the details of my call.

I am hoping for two things. One, is that we have an amazing, productive relationship making us both good money and happy clients. The second, is that your boss sees this and rewards you with a raise as you are such a great fit for your job!

Pam Wood

who we are

Our mission is to be a part of a company's future by providing Quality Employment Solutions and to be part of our employee's future by providing a place to learn, grow, and prosper.


Our owners have been on both sides of the table. After working for a staffing firm, they now run one.
So, we know how to help you find your dream career.

Copyright 2019 © Supplemental Staffing

Copyright 2019 © Supplemental Staffing