about us

The industry was growing and by 1979/1980 there were over 350 Temporary Services in the Detroit/Pontiac area. We implemented our first ‘stand alone’ computer system while most competitors were still hand writing everything. The Governor of Michigan recognized Supplemental Staffing for its Small Business Excellence. 1980/1981 felt the effects of the major economy fallout and the number of surviving services dropped to 150 companies, while Supplemental Staffing continued to double in size. We joined an Independent Staffing Group for more relationships to understand the small business industry as well as the National Association of Personnel Consultants.

Our business worked with every kind of industry. Our desire was to understand each industry we serviced which included joining the Cemetery Association of Michigan for a better working relationship of their specific needs. We believe in giving back to our community that we live and work in, and Supplemental Staffing joined the Optimist Club, Rotary and Kiwanis and became involved in all aspects – officers of the clubs and family participation in the clubs. Supplemental Staffing continued to grow and purchased another service twice our size in 1984. We tripled the size in one year expanding into Northwest Ohio.

In 1985, the Richards family moved to Toledo, OH and began building the Toledo/NW Ohio region in our new office in downtown Toledo in Fort Industry Square. We continued to give back to the community and by 1986 we were involved with Adopt America which is dedicated to helping place children with special needs in loving homes. We implemented their Annual Christmas Parties for the children and their new families. We joined the Ohio Staffing Services Association.

By 1987, we had out-grown our office and moved from downtown Toledo to the suburbs (Franklin Park Mall Area.) We started Volleyball tournaments for staff. 1988 brought us a new achievement. We were awarded the City of Toledo’s first contract with a Temporary Staffing Company and we began our Halloween Tradition of visiting clients, schools and daycares till 9/11. 1989 gave us the opportunity to raise donations for Crossroads (children needing help during a crisis) and we started Baseball teams for staff.

By 1990, we began to implement multi-state employment contracts, asked our family to participate in upgrading our computer application to a network environment, and establish an elaborate website, our staff became active in Toastmasters for better interaction with clients and employees, fishing trips with staff and we began our sponsor relationship for Big Brothers, Big Sisters Bowling. Involvement with schools has always been important to us; in 1991 we implemented Interact (Rotary’s Student Group) into Sylvania Schools and took small Jet weekend flights with staff.

1992 we participated in The New WorkForce Program and Golf Tournaments for our staff. 1993 we became a member of the University of Toledo’s Family Business Center and we participated in our local Law Day activities. 1994 we ventured into our overseas contracts for employment service and we achieved ASA Certifications for staff.

We introduced on-going Mock Interviews with Sylvania Schools in 1995. 1996 brought us into owning a manufacturing business as well as continuing in our staffing business. 1997 we became a staffing vendor for Bowling Green State University and opened our office in Bowling Green and we participated in Dale Carnegie Training for our staff.

1998 we chose to begin Next Wave Training to offer classes to our employees to expand their skills for our clients; we donated funds to Sylvania Schools Media Centers For Purchase of Reference Internet Libraries for all 12 Schools and we received UT’s Family Business Award. 1999 we received the Humane Society Award, participated in Final Four and we earned our International Standards Organization (ISO) Certification

We moved our corporate office to the Southwyck area in Toledo in 2000 and began our long term relationship purchasing Girl Scout Cookies for Clients. 2001 Malcolm became Chairman of Arts Commission and joined the Board for the Toledo Opera. 2002 we became a Heartbeat of Toledo sponsor and became involved with our support for Toledo’s local Mom’s House for unwed mothers and babies.

2003 we earned our Women’s Business Enterprise Network (WBEN) Certification, supported Kiwanis through their peanut sales, still continue this tradition and we joined another staffing association, the National Independent Staffing Association. 2004 we were a BGSU College of Technology Sponsor and we joined Staffing CEO’s, another independent staffing company group.

We grew again in 2005 with the start of our Findlay, OH office and we became a Rescue Mental Health Board Member. 2006 gave us reason to start our Monroe, MI office, we were recognized as EBE’s Family Business Entrepreneur of the Year Award, we purchased A+ Staffing, became Chairman of UT’s Family Business Center, received City of Toledo’s Glass Award and Penta County’s Job Placement Award, we implemented a new Sales Training Class for Businesses, participated actively in UT’s ‘Chairmen Wait Staff Fundraiser’ Night and we received Toledo Area Personnel Staffing Award.

2007 we purchased IXL Staffing in MI and OH, we sponsored UT Football Tent fundraisers, we were a sponsor for Woodlane Industries and we started the first of many years of Hot Dog Lunches at our Clients locations for all employees. 2008 we purchased Imperial Staffing, became a YMCA Board Member, started our collaboration with BGSU Grad Students for Research Projects which we continue to do, and we joined Anserteam for our National Accounts. 2009 we received the Employers Association’s Recognition Award, became a major sponsor for Mobile Meals for many years, was the winner of WRQN’s Business Recognition, and became a JCC Board Member as well as being Chairman for the Employers Association.

We started the Wauseon, OH Office in 2010 and partnered with Foreign Exchange Students from UT, participated with Iron Chef’s Newest Winner for a Fundraiser Dinner, implemented Ice Cream Socials at our Clients location for all employees, received the Community Service Award Diverse Supplier of the Year, we were recognized by Great Lakes Consortium for International Training and Development and we were recognized by Harbor Behavioral for our contributions. 2011 We started our Taylor, MI Office, we received ASA’s Recognition Award, continued supporting Sylvania Schools Walk-a-thon and we joined TempNet, another independent staffing association.

2012 We were recognized by Sylvania Schools as Honored Veteran of the Year, moved Taylor’s Office to new location, was a supporter of Girls on the Run Program for several years and we remodeled our Corp Toledo Office. 2013 We were the guest speaker for Sales at TempNet’s Conference, supported the Dance for a Chance Fundraiser at Sylvania Schools, supporter for Power of the Pen at Sylvania and our staff were involved as Scout Troop Leaders, all for many years. 2014 We earned the Holland/Springfield Chamber of Commerce Recognition Award, supported Bedford MI Hockey and our staff became involved in Cougar Club to raise funds for high school activities for students for many years.

Supplemental Staffing received a certificate of appreciation on Aug 1st, 2013, for helping support children and families in Wood County and beyond by providing excellent service to the Wood County Child Support Enforcement Agency.

Once 2015 came around, we became involved with Leadership Toledo as a new Board Member, focused on Ergonomic Furniture for Staff and we were honored to ride our Harley Motorcycle with Rocky (with the team behind) across UT’s Football Field to Honor Veterans in Pre-Game Festivities. 2016 we started with Sylvania Tsunami Swim as a Board Member, hosted one of many Sales Training Seminars over the years and we have and continue to sponsor BGSU’s Library Extraordinary Series of Guest Speakers.

In 2016 we engaged with an initiative to provide wheelchairs for the wheelchair challenge of the Annual Conference Turtle Games. Our teams all raised money independently with Supplemental Staffing then matching their amounts.

2017 we were a Sylvania Speech and Debate Supporter and Volunteer and a sponsor for National Prayer Breakfast, both of which we continue to do so. 2018 we joined the new entity in Toledo to help women as a HerHub Board Member, we sponsor service dogs for Toledo’s Ability Center, and we provided a ride on our Walleye Hockey’s Zamboni for Staff as well as implementing the startup for Youth Leadership Toledo in Sylvania Schools.

In 2019 we moved our Michigan office from Taylor to Brownstown. Additionally we continued our long tradition of being a sponsor for the Ability Center’s Assistance Dog program.

Amidst COVID, we still acknowledged and celebrated our 42 anniversary, albeit in a smaller, safer way. And while the pandemic made life harder for everyone, we were at least still able to have some fun with the mask requirement during Halloween.

We once again were sponsors for the Northwest Ohio Prayer Breakfast/Dinner, this time as a Signature Sponsor. Our Bowling Green, Ohio office moved in Oct 2021! This office didn't move too far, but it got a huge upgrade. It is now both easy to get to and much bigger!